Supplier User Access iSupplier Potal Error "The Set-up For The Current User Allows Access Beyond A Single Supplier Hierarchy Or Its Sites Or Contacts" (Doc ID 2878688.1)

Last updated on APRIL 26, 2024

Applies to:

Symptoms

Version 12.2.11 iSupplier Portal

When access iSupplier Portal responsibility, receives error "The set-up for the current user allows access beyond a single supplier hierarchy or its sites or contacts."

Per Doc ID 311231.1, Default value for following responsibility securing attribute has been set, still error
1) ICX_SUPPLIER_SITE_ID   with -9999
2) ICX_SUPPLIER_CONTACT_ID with -9999

ERROR
----------------
  The set-up for the current user allows access beyond a single supplier hierarchy or its sites or contacts.
  Please contact the system administrator to correct the definition of current user set-up.

STEPS
------------
1. Supplier user logs in
2. click iSupplier Portal Full Access responsibility
3. Error shown
  ( * For other responsibility, Sourcing etc, opens fine)

Changes

Cause

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