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APP-BEN-91333 when trying to process a life event manually (Doc ID 2878952.1)

Last updated on JUNE 30, 2022

Applies to:

Oracle Advanced Benefits - Version 12.2 HRMS RUP14 and later
Information in this document applies to any platform.

Symptoms

When attempting to process a life event from the Benefits Service Center form, the following error occurs:

APP-BEN-91333: Calling BEN_CARRY_FORWARD_ITEMS.


Steps to reproduce :

The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query the employee.
3. Select View Person Life Events from the Desktop Activities drop down menu.
4. Select the life event in question and click the Process Event button.
5. Click the Commit and Proceed button.
    Error occurs.


Cause

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In this Document
Symptoms
Cause
Solution
References


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