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Work Orders Not Cancelled Have Cancelled System Status (Work Order Status Mismatch With The WO System Status). (Doc ID 2879194.1)

Last updated on NOVEMBER 21, 2023

Applies to:

Oracle Enterprise Asset Management - Version 12.0.0 and later
Information in this document applies to any platform.


 There are work orders having user defined status different than Cancelled, Cancelled by PM, Cancelled by Approver but the System Status is Cancelled.



  1. Maintenance Super User responsibility
  2. Navigation: Work Orders tab
  3. Query Work Order
  4. Click on Work Order number
  5. On View Work Order (Work Order Details page) the System Status = Cancelled but the Status is NOT one of following: Cancelled, Cancelled By Approver, Cancelled by PM, or any other valid user-defined Cancelled status.



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