My Oracle Support Banner

Engineering Change Order (ECO) Gets Implemented Even If One Of The Approvers In The Workflow Is Inactive In The System (Doc ID 2881159.1)

Last updated on JULY 05, 2022

Applies to:

Oracle Product Hub - Version 12.2.9 and later
Information in this document applies to any platform.


ECO is Implemented when one of the Approvers in the Workflow is inactive in the system.

-> Create an ECO from PDH, add multiple approvers in the workflow
-> Let say there are two approvers, once both are added in the workflow, the second approver is inactivated in the system.
-> Now the ECO is promoted, the approval notification will be sent to the first approver and it is approved the same.
-> Here the no approval notification will be sent to the second approver as the user is inactive in the system and ECO is getting implemented.

User expectation is there should be some error or the workflow should not proceed further in such cases. Is it possible the achieve the expectation.



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.