My Oracle Support Banner

Click Addition information on Requisition Approval notifications: You Have Encountered an Unexpected Error (Doc ID 2881189.1)

Last updated on AUGUST 01, 2023

Applies to:

Oracle Purchasing - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2 version, Approvals - Req, PO

When attempting to click Addition information on Requisition approval notifications
the following error occurs.

ERROR
-----------------------
You have encountered an unexpected error. Please contact you SYSADMIN for assistance.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. One specific User, Create PR, APPROVE it.
2. Open approval notification and click on Additional Information.
3. Showed error
 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.