My Oracle Support Banner

WebADI can not download data with NLS version Excel after applying patches for JWS (Doc ID 2881445.1)

Last updated on DECEMBER 05, 2022

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

WebADI can not download data with NLS version Excel after applying patches for JWS.

The issue occurs with NLS version Excel like Korean or Chinese. There is no issue with English version Excel.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Desktop Integration responsibility > Create Document
2. Choose Integrator = General Ledger - Journals
3. Choose Viewer = Excel 20xx. The Excel is NLS version like Korean or Chinese.
4. Selected layout = Functional Actuals - Single
5. Selected Content = None
6. Pressed "Create Document" Button but "0 Records downloaded" message is displayed.

Changes

Several patches were applied to enable JWS feature.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.