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OTL Standard Approval Email Notification In Outlook - Insufficient Privileges (Doc ID 2882240.1)

Last updated on AUGUST 11, 2022

Applies to:

Oracle Workflow - Version 12.2 to 12.2.1 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Workflow Mailer

When attempting to approve OTL message from email notification
the following error occurs.

ERROR
----------------------

You have insufficient privileges for the current operation. Please contact your System Administrator.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Login to outlook  >Open the OTL approval message > Click on attachment in the mail >Fails to open with the error Insufficient privileges

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve messages over email 

Changes

 NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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