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Invoice Details do Not Show Correctly for Subscription Agreements Coming From Order Management (Doc ID 2882616.1)

Last updated on JULY 12, 2022

Applies to:

Oracle Service Contracts - Version 12.2 and later
Information in this document applies to any platform.


Find that the Invoice Details do not show correctly for Subscription Agreements coming from Order Management.

1. Create a Sales Order with a Subscription Item.
2. Book the order.
3. Run the Service Contracts Order Processing Program to create the Subscription Agreement Contract.
4. Using a Service Contracts responsibility, open the Contract
4. Review the Invoice Details on the Service Contract to see the Invoice information by navigating: Invoice Details > Line Details.
5. Find that the Item Number and Description columns are NULL for the Subscription Lines.




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