Invoice Details do Not Show Correctly for Subscription Agreements Coming From Order Management
(Doc ID 2882616.1)
Last updated on FEBRUARY 12, 2025
Applies to:
Oracle Service Contracts - Version 12.2 and laterInformation in this document applies to any platform.
Symptoms
Find that the Invoice Details do not show correctly for Subscription Agreements coming from Order Management.
STEPS
1. Create a Sales Order with a Subscription Item.
2. Book the order.
3. Run the Service Contracts Order Processing Program to create the Subscription Agreement Contract.
4. Using a Service Contracts responsibility, open the Contract
4. Review the Invoice Details on the Service Contract to see the Invoice information by navigating: Invoice Details > Line Details.
5. Find that the Item Number and Description columns are NULL for the Subscription Lines.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |