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In Oracle iSupplier Portal, Error Occurs When Trying to Update Address While Approving The Address Change Request - The address can only be designated as Purchasing or RFQ only (Doc ID 2882854.1)

Last updated on JULY 14, 2022

Applies to:

Oracle iSupplier Portal - Version 12.2.5 to 12.2.10 [Release 12.2]
Information in this document applies to any platform.

Symptoms

In Oracle iSupplier Portal, Release 12.2.5 through 12.2.10, an error occurs when updating a supplier address change request during approval.
Due to this issue, the approver users have to manually update the address attributes.



Error

Error
The address can only be designated as Purchasing or RFQ only. Please select one of the two.



Steps To Reproduce

The issue can be reproduced at will with the following steps:
1. The supplier user accesses iSupplier Portal and updates their address details.
From - "RFQ Only Address" being enabled
To - both "Pay Address" and "RFQ Only Address" being enabled
2. The address change request is then routed to the internal supplier administrators for approval.
3. The internal supplier administrator accesses the change request.
4. On the "Address Change Request" page, in the Current column, see that only "RFQ Only Address" is enabled, and in the Proposed column, the boxes "Pay Address" and "RFQ Only Address" are enabled.
5. The approver unchecks the Pay Address box and then clicks the Apply button.
The error message then appears.

Error
The address can only be designated as Purchasing or RFQ only. Please select one of the two.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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