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DFF Values in Receipts Page are Clearing after Running Future Pay Sweep Process (Doc ID 2883150.1)

Last updated on JULY 14, 2022

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Receipt Modules

ACTUAL BEHAVIOR
---------------
Find that after running the Future Pay Sweep program, all the receipt information DFF fields are blanking out.

EXPECTED BEHAVIOR
-----------------------
Expect the entered DFF fields to still show.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Using application developer responsibility, make sure the DFF with Title "Receipt Information" is setup and compiled and frozen.
2. Using receivables manager responsibility create an on account receipt and enter all receipt DFF values.
3. Using lease super user responsibility, navigate to operations >> receipts.
4. Query the receipt created in AR and click on update.
5. Click on Future Pay Receipt flag and enter cash allocation information.
6. Click on Recalculate and Apply.
7. Make sure the DFF values are still there on the receipt.
8. Run Future Pay Sweep program by providing the receipt number.
9. Confirm the process picked up the receipt and did the allocation.
10. Go back to AR or OLFM, query the receipt and the DFF values are all blanked out.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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