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Workflow Background Process Program is not Processing the Workflow Deferred Activities from WF_DEFERRED_QUEUE_M Queue and stays in READY/DELAYED (Doc ID 2883514.1)

Last updated on JANUARY 05, 2024

Applies to:

Oracle Workflow - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Workflow Background Engine

ACTUAL BEHAVIOR
---------------
Workflow Background process not Processing/Picking Workflow Deferred activities like  PO,OM etc itemtype from wf_deferred_queue_m queue.

EXPECTED BEHAVIOR
-----------------------
Once Workflow Background process is scheduled it should process the respective workflow

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Connect to System Administrator -> Requests -> Run.

2. Run the Workflow Background Process


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process PO approval and Order Lines

Changes

 Upgrade to 19C Database. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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