My Oracle Support Banner

How to Remove Values From Item List Of Values In Find Service Request Form/Advanced Tab? (Doc ID 2883537.1)

Last updated on JULY 15, 2022

Applies to:

Oracle Teleservice - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

The Item LOV In Find Service Request Form/Advanced Tab displays many values.

The requirement is to remove some of these values from LOV.


STEPS TO REPRODUCE
--------------
1. Log in with a Service responsibility.
2. Open Find Service Requests form.
3. Go to Advanced tab.
4. Open Item LOV and perform a generic search(%).

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.