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Marketing Collateral Addition And Target Group Addition Confirmation Messages Show Internal Names In Place Of A Meaningful Message (Doc ID 2884474.1)

Last updated on JULY 20, 2022

Applies to:

Oracle Marketing - Version 12.2.11 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.11 version, CAMPAIGN


ACTUAL BEHAVIOR
---------------
Marketing collateral addition and target group addition confirmation messages show internal names

When adding collateral to a marketing activity, the confirmation message shows "AMS_COVER_LETTER_SEL_SUCCESS" rather than a  meaningful message.

Likewise when adding a target group to a marketing activity, the confirmation message shows "AMS_LIST_TG_ADDED" rather than a meaningful message.

This will be very confusing to the users.

EXPECTED BEHAVIOR
-----------------------
Expect meaningful messages to be displayed while creating or updating marketing collateral activities.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Marketing responsibility
2. Query for a Marketing Activity 'X'
3. Add collateral details and save to receive message "AMS_COVER_LETTER_SEL_SUCCESS"
4. Add a target group to a marketing activity, the confirmation message shows "AMS_LIST_TG_ADDED"

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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