CANCELLATION ERROR of the UNRECEIVED ASN WHICH HAVE DUPPLICATE ASN NUMBER (Doc ID 2884879.1)

Last updated on APRIL 23, 2023

Applies to:

Symptoms

Problem Statement
When customer reuse the same Advance Shipment Notice(ASN) number that has passed one year and cancel it, the following error will occur and failed to cancel it even though it has not been received yet.
This problem happen only when the another ASN(over a year ago) had already been accepted.

Prerequisites
There are two same ASN numbers with different "ship dates" on the same site of the same supplier.
example) Shipping number: ASN_TEST01
ship date: (1) 2020/07/15 00:00:00 => This ASN had been received.
              (2) 2022/04/17 11:52:34 => Cancellation error even though this ASN had NOT been received yet.

Error
The selected shipment notice cannot be canceled as one or more lines have been received or are in the process of being received.

Steps to Reproduce

1. iSupplier Portal > Shipment > Shipment Notices
   View/Cancel Advance Shipment Notice Screen:
   
   

   Shipment Number	Shipment Date	Expected Receipt Date
   20200715-001	2020/07/15	2020/07/31
   20200715-001 *	2022/04/17	2022/04/17

   
   
   
   
   
   
2. Select * line and press [Cancel] button.
3. The above error occur and failed to cancel.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.