My Oracle Support Banner

Error 'IMAP Server Is Currently Unavailable' When Updating Email Account (Doc ID 2885155.1)

Last updated on DECEMBER 19, 2022

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Administration

When attempting to update email account,
the following error occurs.

ERROR
-----------------------
The IMAP server is currently unavailable


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate to Email Center Administrator responsibility > Administration > Summary
2. Select the account and click on update.
3. Enter the details. Click on save

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.