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R12: AP: Unable To Void Payment Document Via the Payment Workbench. Void Attempt Raises Errors "IAP-CANNOT PUT FIELD" and "FLEX-USEDBFLDS TOKEN INCORRECT" (Doc ID 2885338.1)

Last updated on DECEMBER 07, 2023

Applies to:

Oracle Payables - Version 12.2.4 and later
Information in this document applies to any platform.


Unable to void one (1) Payments of a Payment Process Request (PPR)

Unable to void the payment document 15XXXXX14 because of Attribute category at the payment sum folder is blank.

When trying to void the payment via the Payment Workbench screen (APXPAWKB), the following Errors occur:

APP-FND-1238: Cannot set value for field PAY_SUM_FOLDER.ATTRIBUTE_CATEGORY.
Review your error messages (Help -> Diagnostics -> Display Database Error...) to see the cause of the error.

APP-FND-01024: You passed an incorrect value to a flexfield user exit.
Cause: You passed USEDBFLDS=”Y” to one of the flexfield user exits #FND POPID | LOADID | VALID | POPDESC | LOADDESC | VALDESC and the form does not have all the database SEGMENT1 – SEGMENTn or ATTRIBUTE1 – ATTRIBUTEn fields.
Action: Set USEDBFLDS=”N” if the form does not use the SEGMENTn or ATTRIBUTEn fields.
Action: Check that all the SEGMENTn or ATTRIBUTEn fields are in the form. View previous messages to see which field is missing.

Able to void 11 of the 12 payments included in the PPR.

Also, unable to reset the form field mentioned in the error "PAY_SUM_FOLDER.ATTRIBUTE_CATEGORY".

The issue can be reproduced at will with the following steps:
1. Log into applications using Payables responsibility.
2. Open the Payment Workbench (N) Payment > Entry > Payments
3. Query the problem Payment Document 15XXXXX14 (Check_ID 11XXXXX15)
4. Click on the [Actions ..] button
5. Select [x] Void and enter Date = 19-JUL-2022, GL Date = 19-JUL-2022 and Invoice Action = None
6. Click [ok]


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