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R12: AP: Unable to Update Supplier Pay Group When Supplier Page Is Opened from Home Page (Doc ID 2885716.1)

Last updated on OCTOBER 01, 2024

Applies to:

Oracle Payables - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

Unable to update the supplier Pay Group when the supplier page is opened from the home page.

When navigating to the suppliers entry page directly from home page (instead of opening Java form), on selecting any supplier and trying to update their pay group from "key payments setups" user is unable to select the value from the given list of values. The Quick Select option also does not work. The user is unable to update pay group.

When trying replicate the same via opening a java form and then navigating to supplier page, it works.

Steps to reproduce:

  1. Log into Oracle Applications using "Payables Manager" responsibility.
  2. Open the Suppliers OAF Page
    (N) Supplier > Entry
  3. Query a supplier
  4. From the "Quick Update" OAF Page, under the "Supplier Sites" section, click the [Key Payments Setups] tab.
  5. Scroll to the Pay Group column and click the field list of values (LOV) to select "More..." to open the "Search and Select: Pay Group" popup window.

     
  6. From the "Search and Select: Pay Group" pop up window, find and check/select the pay group to use and click [Select].

     
    The pay group selected does not get populated.

     

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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