Unable to Manually Close IGT Order Once Invoiced
(Doc ID 2886288.1)
Last updated on AUGUST 02, 2022
Applies to:
Oracle Purchasing - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
Unable to Close IGT Order due to error when Close option is selected
ERROR:
ValidationFailedException message = Order Schedule Unit Price Amount must be greater than zero.
STEPS:
1. Create a new IGT Order
2. Approve the Order and push it to GINVOICING.
3. The Order is Approved in GINVOICING (Fully Invoiced) and pulled back into (EBS)
4. Note the Close option is available from the Action drop-down list, however presents with error when selected
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |