R12: AP: Specific User Is Unable to Assign Legal Entity As Owner of a New Bank Account; Bank Account Owner List of Values (LOV) Does Not Show the Expected Legal Entity (Doc ID 2886646.1)

Last updated on JANUARY 23, 2024

Applies to:

Symptoms

User FAXXXAR is unable to assign Legal Entity as owner of a New Bank Account

Bank Account Owner List of Values (LOV) Does Not Show the expected Legal Entity

When user FAXXXAR tries to register the company legal entity as owner of a bank account, the company legal entity does not appear in the bank account owner LOV.


Steps to reproduce:

1. Log into Applications using "Cash Management" responsibility.
2. Open the Manage Bank Accounts > "Bank Accounts" OAF Page
   (N) SetUp > Banks > Bank Accounts
   
    
3. Click on [Create] button
   
    
4. Enter:  Country, Bank Name, and Bank Branch.
   For example:
     Country = Brazil
     Bank Name = Banco IXXXXXU
     Bank Branch = Banco IXXXXXU
   And click [Continue]
   
    
5. This take you to the "Create Bank Account: Account Owner and Use" OAF Page
6. Open the List OF Values (LOV) for field "Bank Account Owner"
   
    
7. Search By Legal Entity.  For Example: Legal Entity = %ASSU%   or  Legal Entity = %
   
    
8. The search returns "No Items found" or does not return the record expected.
   
   

Cause

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