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Order Line Stuck in Picked Status, Whereas Delivery Detail Status Is Interfaced (Doc ID 2886843.1)

Last updated on MARCH 06, 2024

Applies to:

Oracle Order Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Interface Trip Stop

ACTUAL BEHAVIOR
---------------
Order line stuck in picked status and delivery detail status interfaced
Sales order line is Interfaced in WMS, but still in status Picked in OM.
Appears to be an OM Workflow issue as the delivery line is interfaced as expected.

EXPECTED BEHAVIOR
-----------------------
Need to get the line in status closed.

STEPS
------
1. Login as Order Management responsibility
2. Navigate >Shipping >Interfaces >Run
enter 'Interface Trip Stop - SRS'

==

Sales order analyzer output shows


 

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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