Changing Customer Profile Class From DEFAULT To A New Profile Class Gives Error No cust_profile_amt_rec Was Found For ID
(Doc ID 2887266.1)
Last updated on MARCH 07, 2023
Applies to:
Oracle Receivables - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
When updating the customer profile class for a customer, from profile class DEFAULT to a new created profile class the below error is raised:
No cust_profile_amt_rec was found for ID <99999>
Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Customers > Profile Classes
- Create a Profile Class similar to DEFAULT profile class, but with different currency.
Responsibility: Receivables Manager
Navigation: Customers > Customers
- Search for a customer
- Click in Account Details
- Click in Account Profile tab
- Change the Profile Class field value from DEFAULT to the new created Profile Class
- Save
Changes
Upgrade from 12.1.3 to 12.2.10
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| 1. Bug Summary |
| 2. Fixed Files |
| 3. Recommended Patches |
| 4. Solution Steps |
| References |