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Changing Customer Profile Class From DEFAULT To A New Profile Class Gives Error No cust_profile_amt_rec Was Found For ID (Doc ID 2887266.1)

Last updated on MARCH 07, 2023

Applies to:

Oracle Receivables - Version 12.2.9 and later
Information in this document applies to any platform.


When updating the customer profile class for a customer, from profile class DEFAULT to a new created profile class the below error is raised:


No cust_profile_amt_rec was found for ID <99999>

Steps to Reproduce:

Responsibility: Receivables Manager
: Customers > Profile Classes

  1. Create a Profile Class similar to DEFAULT profile class, but with different currency.


Responsibility: Receivables Manager
: Customers > Customers

  1. Search for a customer
  2. Click in Account Details
  3. Click in Account Profile tab
  4. Change the Profile Class field value from DEFAULT to the new created Profile Class
  5. Save



 Upgrade from 12.1.3 to 12.2.10


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In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps

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