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ACTUAL_SHIPMENT_DATE In Sales Order Line Is Not Same As Confirm Date In Delivery (Doc ID 2887489.1)

Last updated on SEPTEMBER 18, 2023

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
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Year in Actual Shipment date on Sales Order Line  is showing incorrect as  00XX

EXPECTED BEHAVIOR
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Expect Year in  Actual Shipment date on Sales order Line should be  20XX , as is Confirm Date on Delivery

STEPS
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The issue cannot be reproduced at will but can be verified following steps below

1. Go to Order Management responsibility>Orders,Returns >Sales Orders

2. Query the sales order and go to Lines tab

3. Go to Shipping tab and note Actual Shipment Date

4. Go to Shipping>Transactions

5. Query Delivery details by Order Number , select the Delivery detail and go to Delivery tab

6. Look for "Confirm Date" on the delivery

7.  Actual Shipment Date noted on sales order is different from "Confirm Date" on the delivery

 

Cause

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In this Document
Symptoms
Cause
Solution


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