Application Is Prompting Open or Download The JNLP File Every Time Even Though Oracle Form Opens
(Doc ID 2888014.1)
Last updated on MARCH 01, 2024
Applies to:
Oracle General Ledger - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 version, Standard Reports & Inquiries
ACTUAL BEHAVIOR
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When using IE and click "Enter Journals” to check the detail, application is prompting open or download the JNLP file every time even though oracle form opens
EXPECTED BEHAVIOR
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If the form is already open then it is not required to open by download the jnlp file every time
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Workflow Administrator
2. Workflow Notification
3. Open the Worklist
4. Select the notification
5. click "Enter Journals” to check the detail
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot able to open the form without downloading the jnlp file every time.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |