Structure tab IBAN Field doesn't Reflect Properly when Billing Information Updates are Made (Doc ID 2888748.1)

Last updated on SEPTEMBER 18, 2023

Applies to:

Symptoms

Find that when updating the billing information in structure tab of lease center, the IBAN field is not updated properly, it shows the same as the payment instrument. However, when the contract is re-queried, the IBAN in structure tab shows correctly. This works fine in the Assets tab when same billing information is updated.

STEPS
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1. Using lease center agent responsibility, navigate to lease center search.
2. Query a lease contract.
3. Navigate to Asset tab, click on Bulk Asset Update and enter the billing information. Notice that after choosing the payment instrument using the LOV, the IBAN field gets populated correctly.
4. Navigate to Structure tab and perform the same billing information update. Upon choosing the payment instrument from LOV, IBAN is populated with the payment instrument number and not the actual IBAN.
5. Save your updates.
6. Re-query the contract and navigate to structure tab, IBAN is now populated correctly.

Changes

Cause

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