On the Canadian Ontario Provincial Tab of the Employee's Tax Form, (PAYCATAX) the Additional Tax Field is Grayed Out (Doc ID 2888759.1)

Last updated on AUGUST 10, 2022

Applies to:

Symptoms

On : 12.2.9 version, Canadian Payroll

ACTUAL BEHAVIOR
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On the Canadian Ontario Provincial Tab of the Employee's Tax Form (PAYCATAX), the Additional Tax Field is Grayed Out

EXPECTED BEHAVIOR

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Employee requesting to add additional tax to be deducted from their paycheck.

STEPS
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The issue can be reproduced at will with the following steps:

1. Received from the employee the Canadian Provincial TD1ON form requesting additional tax.
2. Using the CA Super HRMS Manager Responsibility or Equivalent.
3. Navigate to People > Enter > Maintain > Assignment > Tax Information (PAYCATAX) > Click on the Ontario Provincial Tab and the Additional Tax Field is grayed out.
4. Unable to add additional tax on the Ontario Province Form.

Changes

Cause

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