My Oracle Support Banner

Fully Accrued Budget That Is Defined To Accrue To Customer With Liability Flag Unchecked (Off) Is Not Collecting Earned Amount (Doc ID 2888912.1)

Last updated on OCTOBER 26, 2023

Applies to:

Oracle Trade Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

Full Accrued (FA) Budget that is defined to accrue To 'Customer' with Liability flag unchecked (Off) is not collecting Earned amount for associated Accrual Offers
that are attached to the FA Budget.  Only collecting the Utilized amount.

Expectations per the Trade Management User Guide,
If a fully accrued budget either accrues to the sales level, or to the customer level with the liability flag off, then you can use the amount in the fully accrued
budget to fund offers just like a regular fixed budget. In such cases, the eligibility validation described for fixed budgets also applies to fully accrued budgets.


Steps
The issue can be reproduced at will with the following steps:
1. Trade Management User> Budgets >
2. Create FA Budget
3. Apply to sales order
4. Run Funds Accrual Engine
5. Check Budget checkbook

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.