My Oracle Support Banner

In G-Invoicing, IGT Orders Close Validation Messages Are Shown As Informational Instead Of Error. (Doc ID 2888966.1)

Last updated on AUGUST 13, 2022

Applies to:

Oracle Contract Lifecycle Management for Public Sector - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When tried to close the IGT order, getting information message: 'Order Cannot be Closed as there are Pending Performance transactions'.


EXPECTED BEHAVIOR

Expected, system should allow closing IGT Orders after competing final performance or display error message if there are pending performance transactions.


STEPS

1. Navigate to CLM Purchasing responsibility -> Buyer Work Center -> Awards -> IGT Orders.
2. Search and select IGT order, select 'Close' and click on Go.
3. Reported information message popup.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.