Is It Possible To Modify the Standard Credit Check Message ? (Doc ID 2889233.1)

Last updated on AUGUST 17, 2022

Applies to:

Goal

Can standard credit check messages be modified?

Set up credit check rules to apply a hold on the sales order when either credit limit is exceeded or has overdue invoices.
When both holds are applied the message is not very clear, could it be modified?

For example: instead of showing:
Credit check hold applied. Overdue limit exceeded, Overall limit exceeded. Using customer credit profile.

Could it show first that overdue invoices where found and then show the overall limit exception? something like this:
Credit check hold applied. Overdue invoices were found, Overall limit exceeded. Using customer credit profile.
 

Solution

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