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Cancelling Internal Sales Order Header Produces The Processing Message As "Unable to save the changes as the corresponding Internal Requisition cannot be updated" (Doc ID 2889377.1)

Last updated on AUGUST 17, 2022

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Trx Changes & Cancellations

When attempting to Cancel an Internal Sales Order,
the following error occurs.

ERROR
-----------------------
Unable to save the changes as the corresponding Internal Requisition cannot be updated.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Oracle Applications
2. Go to Order Management Super User Responsibility
3. Navigate to MENUPATH > Orders, Returns
4. Open the Sales Order form
5. Query the Internal Sales Order Reported
6. Cancel the Order via Actions > Cancel
7. Observe the above process message.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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