My Oracle Support Banner

How to Correct the Value in the REFERENCE Field on the Customer Form - Account Profile Tab (Doc ID 2889535.1)

Last updated on SEPTEMBER 15, 2022

Applies to:

Oracle Trading Community - Version 12.0 and later
Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

It is needed to correct the REFERENCE Field on the Customer Form - Account Profile Tab


STEPS

  Using any Receivables Manager responsibility,
  1. Go to Customers  > Create/Maintain Customers
  2. Query a Customer
  3. Click on Customer Name
  4. Click on Account Details
  5. Click on Account Profile tab
  6. The user notices an wrong value in the field REFERENCE.
  The value can not be updated because after saving, the update of the value for this field is not allowed. However, the value in the field is incorrect.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.