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Claim Approval Showing Blank Approver Name For Function Based Approvers (Doc ID 2889825.1)

Last updated on APRIL 22, 2023

Applies to:

Oracle Trade Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

Claim View Approval screen is showing blank Approver name for Approvals that
have multiple Function approvers.  This was working in 12.1.3, but have
upgraded to 12.2.9 where the issue is seen.


Steps:

The issue can be reproduced at will with the following steps:
1. Trade Management User (R) > Claims
2. Select claim in pending approval
3. click on view approval (B)



Changes

 Upgrade to 12.2.9

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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