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WebAdi: Unable To Find 2016 Viewer in the Viewers Dropdown List (Doc ID 2890295.1)

Last updated on JANUARY 03, 2023

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.1.3 and later
Information in this document applies to any platform.
Web Applications Desktop Integrator (WebAdi)
General Ledger (GL)


Symptoms

On attempting to create a WebAdi spreadsheet, a Viewer needs to be selected from the list of values. 2016 Viewer -corresponding to Office 2016 and 365 - is not available in the list for selection.



STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. WebAdi responsibility > Create Document
2. Select an integrator
2. Open the List of Values (LOV) for Viewers
3. See a list of options, such as 2007, 2010, 2013 available. 2016 is missing

Changes

Upgraded Microsoft Office to 365 therefore a new Viewer (2016) would be required to correspond. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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