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Funding Official or Program Official Email Address is in Mixed Case the Order is not Imported (Doc ID 2890446.1)

Last updated on AUGUST 23, 2022

Applies to:

Oracle Purchasing - Version 12.2.9 and later
Information in this document applies to any platform.


Using Purchasing, Version 12.2.9

When the Funding Official and Program Official email address between G-Invoicing and the E-Business Suite (EBS) are not the same - (Example: G-Invoicing email in lowercase and in EBS the email addresses in mixed case)
the order is not imported/pulled into the EBS Instance.

The order should process and import.


Replication Steps:
The issue can be reproduced at will with the following steps:
1. G-invoicing orders are created.
2. Processed and approved ready for pull to the E-Business Suite
3. Orders are not created due to email address case sensitive mis-match.


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