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RMA Transaction Fails With Error : "Exception in PROCESS_RMA_LINE : User-Defined Exception" (Doc ID 2890473.1)

Last updated on AUGUST 18, 2022

Applies to:

Oracle Installed Base - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Support Codes
RMA transaction fails to Interface
the following error occurs.

ERROR
-----------------------
 'Exception in PROCESS_RMA_LINE : User-Defined Exception'.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Ship out the serialized item from organization A.
2. Receive it by RMA order into different organization, say B.
3. The transaction fails to interface.
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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