View Notification Details is not available in Actions button on Sales Order (Doc ID 2890928.1)

Last updated on AUGUST 22, 2022

Applies to:

Oracle Order Management - Version 12.2.10 and later
Information in this document applies to any platform.

ACTUAL BEHAVIOR

“View Notification Details" is not available in Actions button on Sales Order form for AME enabled Outbound Sales Orders

EXPECTED BEHAVIOR

“View Notification Details" should be available in action button to view Sales Order Approver history/details for AME Approved Orders

Steps to Reproduce the Issue

The issue can be reproduced at will with the following steps:

Go to Order Management Super User Responsibility > Orders, Returns > Query the Sales Order from Sales Order Form
Create an Outbound Sales Order with AME approval
Initiate “Book” action.
Order status changes to “Pending Internal Approval”
“View Notification Details” is not available under Action button

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.