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RAXMRG: Customer Account Merge Errors with 'PA.PAP_CMERGE.merge' though Projects is not Used in the Instance. (Doc ID 2891567.1)

Last updated on AUGUST 23, 2022

Applies to:

Oracle Project Billing - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

Customer Account Merge, RAXMRG, errors, with the following error in log file:

MSG-00100: merge_products errored out
MSG-00100: ARP_CMERGE_MASTER.clear_error_merge_rows()+12-JAN-2022 06:02:20
MSG-00100: ARP_CMERGE_MASTER.clear_error_merge_rows()-12-JAN-2022 06:02:20


The output file shows the following:

ERROR:      PA.PAP_CMERGE.merge
             0 row(s) updated
             0 row(s) deleted

 
The trace file shows:

BEGIN  PAP_CMERGE.merge(:req_id, :set_num, :process_mode ); END;
END OF STMT

 

The customer reports that the only applications in use are AP, AR and GL.  They do not use Projects. 



Steps to Reproduce:

Receivables Responsibility | Complete Account Merge

Changes

 First time running the process after upgrade to 12.2.10

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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