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Direct Drop Ship Order Lines Are Not Closed Even Though The Lines Are Fully Received in Purchase Order (Doc ID 2891880.1)

Last updated on AUGUST 26, 2022

Applies to:

Oracle Order Management - Version 12.2 and later
Oracle Purchasing - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

Sales Order and its corresponding Direct Dropship PO nnnnnn have
two sales order line Id's that are not progressing to closed status.
 
STEPS
-----------------------
1. Responsibility: Order Management Super User
2. Order Organizer > Query Sales Order: nnnnnnn83
3. Header: Booked
4. Line ID: nnnnn72 > Awaiting_Receipt
    Line ID: nnnnn75 > Awaiting_Receipt
5. Observe: Direct DropShip PO nnnnnnn91 is fully received



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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