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Security Deposit Credit Memo Duplicated at Expiration (Doc ID 2891925.1)

Last updated on AUGUST 24, 2022

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, lease authoring

ACTUAL BEHAVIOR
---------------
Find that if a Security Deposit is modified during the contract term via a rebook to make the amount 0.00, a credit memo is generated for the full security deposit amount upon activation of the rebook.
When the contract then expires another Credit Memo is generated for the full Security Deposit Amount.

The Automatically Credit Security Deposit on Expiration is checked in T&C.

EXPECTED BEHAVIOR
-----------------------
Expect no new credit memo to get created if it has already been credited.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Using lease super user responsibility, author a lease contract with:
  a. A Security Deposit
  b. Automatically Credit Security Deposit on Expiration flag in the Security Deposit Terms set to Yes (checked).
  c. An End Date that is in the past, so that it can Expire as part of testing.
2. Book the contract.
3. Bill the contract for the first couple periods so that the Security Deposit is Invoiced.
4. Rebook the contract to make the Security Deposit zero.
5. Bill the contract for the rest of the Term. A credit memo should be generated for the Security Deposit as that was changed to zero.
6. Create and apply a receipt to all open invoices for the contract so that there are no open receivables against the contract.
7. Run Terminate Expired Contracts to Expire the contract.
8. Run Billing for the contract again and another Credit Memo for the Security Deposit will be created.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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