G-Invoicing Performance Refund for Advance is not Creating a Receipt Reversal PA_AR_ADV_RECEIPT (Doc ID 2891937.1)

Last updated on AUGUST 15, 2024

Applies to:

Symptoms

G-Invoicing (G-INV) Performance Refund for Advance is not creating a Receipt Reversal. The performance is refunded using the ECC "Refund Advance" option.  It is successfully transferred to Treasury G-INV but the AR receipt is not reversed/refunded.
 "Reprocess Receipt" is in error with no message.

Steps to Reproduce:
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(1) Projects Responsibility
(2) Costing Command Center -> Search advance Order -> View Performance Obligation -> Line schedules -> Refund Advance - > GO.
(3) View Performance History – for refund – Status says” Receipt Failed” and “Reprocess Receipt” error

Changes

Cause

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