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WORK ORDER CREATION FORM LOCKS UP IF USER ENTERS ASSET ACTIVITY BEFORE ASSET NUMBER (Doc ID 2892066.1)

Last updated on AUGUST 25, 2022

Applies to:

Oracle Enterprise Asset Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, Asset Definition

When attempting to select asset activity on work order in Java EAM form
 the following error occurs.

ERROR
-----------------------
 "FRM-40735: WHEN-VALIDATE-ITEM trigger raised unhandled exception ORA-01403


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to EAM
2. Navigate to WO form
3. Enter asset Activity before Asset Number,form locks
4.Aforementioned error appears


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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