Duplicate Enrollments When Bulk Subscribe Using Enroll Learner In Class (Doc ID 2893468.1)

Last updated on AUGUST 31, 2022

Applies to:

Symptoms

On : 12.2.10 version, Enrollment Admin

ACTUAL BEHAVIOR
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Duplicate enrollments when two learning administrators try to perform enroll in class while bulk subscribing to certification or LP
1. same learner into two different certification and classes OR
2. Different learners but same certification at the same time


STEPS
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Steps to reproduce the problem:
     1. Login as Admin1
     2. Responsibility: OLM Learning Administrator
     3. Navigate to Learning Administration > Learner Enrollments and Subscription
     4. Click on 'Add Enrollments'
     5. Select Certification  and Name "Certification1" and click Go
     6. Select Bulk Enroll
     7. Click Add Learners
     8. Select a learner( emp1) and add. Next page check the checkbox "enroll learners in class"
    
     1. In a different browser login as Admin2
     2. Responsibility: OLM Learning Administrator
     3. Navigate to Learning Administration > Learner Enrollments and Subscription
     4. Click on 'Add Enrollments'
     5. Select Certification and Name "Certification1" and click Go
     6. Select Bulk Enroll
     7. Click Add Learners
     8. Select a learner( emp2) and add. Next page check the checkbox "enroll learners in class"

    Admin1 clicks Apply and Admin2 clicks Apply simultaneously.

    Duplicate enrollments are created for one of the learners
    
    Do above steps for a Learning Path instead of certification

EXPECTED BEHAVIOR
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Multiple enrollments for a single person are not to be happening when using the bulk subscribe feature at the same time.  There are certain scenarios where duplicate enrollments can occur.  See above Steps to reproduce the problem.

Cause

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