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BOMFDBOM: When Clicking On Tools Configurator Option To Pre-Configure Bills Configurator Window Spins But Does Not Open (Doc ID 2894727.1)

Last updated on SEPTEMBER 12, 2022

Applies to:

Oracle Bills of Material - Version 12.2.11 and later
Information in this document applies to any platform.

Symptoms

Configurator window doesn't launch from Bills form for a specific model. The cursor just spins and stops. No errors seen.
But, for another model, configurator launches fine.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Bills of material > Query for the Configured item > Tools > Launch Configurator.
2. System spins 2-3 seconds , but does not open Oracle Configurator
3. Configurator log shows below messages

Workaround
---------------
Copy of model was created and Configurator could be launched for the copied model.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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