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Not able to Apply Chargeback on an Invoice, Getting Error ORA-01403: no data found (Doc ID 2895014.1)

Last updated on APRIL 27, 2023

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When trying to apply chargeback on an Invoice, using the Receipt application form the following error occurs.

ERROR
-----------------------

ORA-01403: no data found

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Receivables Manager
2. Receipts > Receipts
3. Query Receipt > Apply
4. Select the desired Invoice > Click Chargeback
5. Enter details and Save

ORA-01403: no data found

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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