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G-Invoicing: Error "An Error Occurred While Pushing The Order To G-Invoicing. Submit The Resynchronize Order Process" Seen After Pushing A Performance Order To G-Invoicing (Doc ID 2895942.1)

Last updated on SEPTEMBER 20, 2022

Applies to:

Oracle Project Billing - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

Users are trying to process an Intragovernmental Transaction (IGT) Order for a Servicing Agency.

When in the G-Invoicing Dashboard and clicking on the Agreement link to verify funding availability, the Agreement page shows, "An Error occurred while while pushing the order to G-Invoicing. Submit the Resynchronize Order process"

The order does not get pushed to G-Invoicing.

Steps to Reproduce
----------------------

  1. Log into a Projects responsibility with the G-Invoicing Dashboard
  2. Click on G-Invoicing Dashboard
  3. Look up Performance Order expecting transactions to be pushed from the requesting agency
  4. Click on the agreement link
  5. Get error message.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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