G-Invoicing: Error "An Error Occurred While Pushing The Order To G-Invoicing. Submit The Resynchronize Order Process" Seen After Pushing A Performance Order To G-Invoicing
(Doc ID 2895942.1)
Last updated on SEPTEMBER 20, 2022
Applies to:Oracle Project Billing - Version 12.2.7 and later
Information in this document applies to any platform.
Users are trying to process an Intragovernmental Transaction (IGT) Order for a Servicing Agency.
When in the G-Invoicing Dashboard and clicking on the Agreement link to verify funding availability, the Agreement page shows, "An Error occurred while while pushing the order to G-Invoicing. Submit the Resynchronize Order process"
The order does not get pushed to G-Invoicing.
Steps to Reproduce
- Log into a Projects responsibility with the G-Invoicing Dashboard
- Click on G-Invoicing Dashboard
- Look up Performance Order expecting transactions to be pushed from the requesting agency
- Click on the agreement link
- Get error message.
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