My Oracle Support Banner

While Closing Truck Using MSCA Direct Ship Is Failing With Error : Trip Is Loaded To Another Dock Door (Doc ID 2895956.1)

Last updated on SEPTEMBER 14, 2022

Applies to:

Oracle Warehouse Management - Version 12.2.10 to 12.2.10 [Release 12.2]
Information in this document applies to any platform.

Symptoms

When trying to load multiple LPN's at the same dock door using "Load Truck" functionality and close the truck, it fails with the below error:

ERROR
-----------------------
Error: LPN &LPN_NAME assigned to Trip &Trip is loaded to another Dock Door &DOCK. Hence close trip failed (TRIP_NAME=xxx)
| Error: Stop xxxx on trip is not closed and is prior to the stop xxxx on trip xxxx. Please close

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to MSCA and switch to WMS responsibility
2. Go to Shipping - Direct Ship - Load truck
3. Load the LPN's and continue/ship
4. Go to Delivery Info and try to Close truck-> Get the error

Changes

 NA

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.