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While Closing Truck Using MSCA Direct Ship Is Failing With Error : Trip Is Loaded To Another Dock Door (Doc ID 2895956.1)

Last updated on SEPTEMBER 27, 2023

Applies to:

Oracle Warehouse Management - Version 12.2.10 to 12.2.10 [Release 12.2]
Information in this document applies to any platform.


When trying to load multiple LPN's at the same dock door using "Load Truck" functionality and close the truck, it fails with the below error:

Error: LPN &LPN_NAME assigned to Trip &Trip is loaded to another Dock Door &DOCK. Hence close trip failed (TRIP_NAME=xxx)
| Error: Stop xxxx on trip is not closed and is prior to the stop xxxx on trip xxxx. Please close

The issue can be reproduced at will with the following steps:
1. Login to MSCA and switch to WMS responsibility
2. Go to Shipping - Direct Ship - Load truck
3. Load the LPN's and continue/ship
4. Go to Delivery Info and try to Close truck-> Get the error




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