My Oracle Support Banner

Schedule Order Changes Line Status To Awaiting Shipping Even If Line Is Not Scheduled During Auto Split (Doc ID 2896223.1)

Last updated on SEPTEMBER 30, 2022

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Transaction Booking

ACTUAL BEHAVIOR
---------------
When there is partial quantity available for the item schedule order concurrent program does auto split the line and line status of split line changes to
awaiting_shipping in spite of scheduling failure

From Log file we see ERROR
FROM MRP: 53 SCHEDULING FAILED But workflow shows Schedule activity complete
and lines status moves to awaiting_shipping ,shipping_interfaced = Yes



EXPECTED BEHAVIOR
-----------------------
Expected that if scheduling fails then the Sales order line status remain in Booked status instead of progressing to awaiting shipping



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. OM Super User Responsibility
2. Sales Order > Open Sales order form

3.Enter and book order


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.