Schedule Order Changes Line Status To Awaiting Shipping Even If Line Is Not Scheduled During Auto Split
(Doc ID 2896223.1)
Last updated on SEPTEMBER 30, 2022
Applies to:
Oracle Order Management - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.6 version, Transaction Booking
ACTUAL BEHAVIOR
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When there is partial quantity available for the item schedule order concurrent program does auto split the line and line status of split line changes to
awaiting_shipping in spite of scheduling failure
From Log file we see ERROR
FROM MRP: 53 SCHEDULING FAILED But workflow shows Schedule activity complete
and lines status moves to awaiting_shipping ,shipping_interfaced = Yes
EXPECTED BEHAVIOR
-----------------------
Expected that if scheduling fails then the Sales order line status remain in Booked status instead of progressing to awaiting shipping
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. OM Super User Responsibility
2. Sales Order > Open Sales order form
3.Enter and book order
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |