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Principal Balance Returning a 0 Value When Termination Quote Templates are Enabled (Doc ID 2896377.1)

Last updated on SEPTEMBER 15, 2022

Applies to:

Oracle Lease and Finance Management - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

When generating a Termination Quote for a Loan contract that has a Principal Balance, the value for the Principal Balance is being returned to the Quote as $0 (zero) if Termination Quote Templates are enabled. If the Termination Quote Template functionality is disabled, the correct value is returned to the Quote.

STEPS
1. Using the Lease Super User responsibility.
2. Set up and Enable a Termination Quote Template.
3. Generate a Termination Quote on Loan product that has a Principal Balance remaining.
4. See that the Principal Balance on the Termination Quote is $0 rather than the expected amount.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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