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Ben Savings Enrollment Form - Name Filed Gets Greyed Out For Few Users (Doc ID 2896643.1)

Last updated on OCTOBER 14, 2022

Applies to:

Oracle Advanced Benefits - Version 12.2.1 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
Savings Enrollment form - Name filed gets Greyed out for few Users
 

EXPECTED BEHAVIOR
Savings Enrollment form - Name filed should be enabled for all Users

STEPS
The issue can be reproduced at will with the following steps:

1. Login using US HRMS Manager (Resp)

2. Navigate to People > Total Comp Enrollment > Benefits Enrollment > Savings Plan (Form)

3. Query for an employee

4. Observe that Name field is Greyed out

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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