No Debit Memo created after successful RTV transaction
(Doc ID 289669.1)
Last updated on APRIL 09, 2025
Applies to:
Oracle Inventory Management - Version 11.5.9 to 11.5.9 [Release 11.5]Information in this document applies to any platform.
This problem can occur on any platform.
Oracle Purchasing - Version: 11.5.9 to 11.5.9
apcrtdmb.pls
Symptoms
A 'Return to Vendor' is successfully processed by the Receiving Transaction Manager.
However, no debit memo is automatically created.
- No error messages in the Receiving logfile
- No notification is created, so cannot be verified for any errors
- Flag "Create Debit Memo for RTS transactions" is checked at Vendor Site
(tab: Purchasing)
- The return is returned to the Supplier and not to Receiving
- There is already an original invoice in AP for the item returned
- The PO and the original invoice are for the same Supplier Site
- The Supplier Site is as BOTH a Pay Site and a Purchasing Site.
- The return quantity is not causing the quantity invoiced to go negative.
The return quantity is equal to or less than the quantity invoiced.
- The Create Debit Memo checkbox is also checked on in the Receipt form.
- The 'CREATE_DEBIT_MEMO_FLAG' in rcv_transactions_interface is set to 'Y'.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |