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Pulling A G-Invoicing Order Modification Resulted In Modification Status Pre-approved (Doc ID 2896918.1)

Last updated on SEPTEMBER 19, 2022

Applies to:

Oracle Purchasing - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

When attempting to pull order into EBS after creating a modification by adding a new line from G-Invoicing, modification status updated as 'Pre-Approved' and workflow monitor activities page shows following error details

ERROR

> Workflow Notification Details page shows the following error details:

PO_IGTORD_MAINPROC_ERR(SQLCODE User-Defined Error)
User Defined Exception Error encountered while autocreating IGT Order or Modification.
User Defined Exception The Order or Modification is not in approved status. Review order, modifications and retry.

> Workflow Monitor Activity Details page shows the following error details:

Name IGT Auto Approve Failed Notification
Internal Name IGT_AUTO_APPR_FAIL
Description IGT Auto Approve Failed Notification
Result Type IGT Sync Servicing Agency Changes Failed Actions
Message Name IGT Auto Approval Failed Message


STEPS
1. From G-Invoicing Portal, create an order modification by adding a new line.
2. Submit the Intragovernmental Orders Interface Program and pull order modification into EBS.
3. Navigate to Purchasing responsibility -> Buyer Work Center -> Orders -> IGT Modifications.
4. Search by order number.
5. Status shows 'Pre-Approved' for Modification.
6. Navigate to Purchasing responsibility -> Buyer Work Center -> Orders -> IGT Orders.
7. Search by order number.
8. Order status shows 'Approved'.
9. Workflow Notification Details page shows the following error details for the order.

PO_IGTORD_MAINPROC_ERR(SQLCODE User-Defined Error)
User Defined Exception Error encountered while autocreating IGT Order or Modification.
User Defined Exception The Order or Modification is not in approved status. Review order, modifications and retry.

10. Workflow Monitor Activity Details page shows the following error details:

Name IGT Auto Approve Failed Notification
Internal Name IGT_AUTO_APPR_FAIL
Description IGT Auto Approve Failed Notification
Result Type IGT Sync Servicing Agency Changes Failed Actions
Message Name IGT Auto Approval Failed Message

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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